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Getting Results with Your Communication


This engaging communication class teaches participants how select the right method for communicating with others based on what they need to accomplish.  It also shows them how to become more effective by making their communication more specific and to the point.

This program helps participants achieve the results they need with their communication in one phone call, email, meeting, or visit.  This course eliminates questions and unnecessary follow-up communication which wastes time.   This four-hour class is fun and easy to complete.  All of the exercises are done in interactive teams.

What You Will Learn

  • How to choose the right medium to communicate with your peers and others (i.e. email, phone, face-to-face, meeting)
  • How to know what really matters most to your leader
  • How to communicate what matters most to you to your peers and others
  • How to negotiate the requests you receive so you get more of your important work done
  • How to motivate others to give you what you need by when you need it
  • How to write and talk more specifically to eliminate questions and misunderstandings
  • How to “batch” your relationship-building with co-workers (how to cut down on chit-chat but set-up times to communicate more effectively, i.e. breaks and lunch)
  • How to utilize the phone and voice mail more effectively (getting others to leave you better voice mail and how to leave them the right information one time)
  • How to get others write you email that is more concise and to the point (communicate to your co-workers and others the best way to write to you)
  • Hot to prepare for meetings so you are prepared to maximize your participation
  • How to give better direction to others so its clear as to exactly what you need and by when
  • How to communicate your expectations so when you delegate tasks or projects its clear as to what you want done
  • How to ask the right questions of your leader and others so that every request doesn’t seem like the same priority (when you’re not sure what order to work on tasks)
  • How to seek clarification when the message isn’t clear from someone else

Improving Communications Action Plan – What are You Going to Do to Improve How You Communicate with Others

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Zeigler Learning LLC
15825 Northstone Dr.
Huntersville, NC 28078

Toll Free: 1-800-835-6839

Email: KZeigler@KZTraining.com