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A Culture Shift is Coming in 2019

The Path to Becoming Highly Effective – 20 Ways to Create a Culture Shift at Your Company It’s all about opening your mind to a new way of thinking so you can intuitively think through any cha

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A Culture Shift is Coming in 2019

Ten Proven Strategies for Improving Enga

Engaged employees are rare. Gallup’s most recent global research finds only 13% of employees worldwide are engaged at work. According to the latest State of the American Workplace report, just 3

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Ten Proven Strategies for Improving Engagement

Ten Reasons Why This Course Makes Other

The Path to Becoming Highly Effective Develops These Skills Which Will Make Your Other Courses “Move the Needle” Better Planning – This course helps you improve your planning skills

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Ten Reasons Why This Course Makes Other Courses Better

The Top Ten Habits of Successful Sales P

The Top Ten Habits of Successful Sales Professionals 1. Top salespeople know that it’s important to look sharp and speak well, especially in the first 7 seconds of talking or meeting a prospects

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Ten Ways to Get Things Done Without Auth

In today’s business environment it seems like having influence is becoming more and more important. Without influence it’s difficult to accomplish what you really need to get done. It coul

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Ten Ways to Get Things Done Without Authority Using Influence

Ten Ways to Increase Your Emotional Inte

So the key to emotional intelligence is to develop your awareness of your emotions, then understand them, then how to manage them. Once you master this then you can better recognize and understand oth

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Managing the Multi-Generational Workforce

It’s a fact…For the first time ever managers are leading employees from four remarkably unique generations.  Recent studies show that, across the generations, 85 percent of the workforce wants to be provided the opportunity to continually improve and grow. This is not new. The difference today: If employees are not learning and growing, they are leaving. Each of these generations expects and frankly, demands, dramatically different relationships with their manager and your company.  This group will move on quickly if they are not being challenged, valued, and developed. In this context, the organization must focus on applying employee engagement to the design and delivery of every initiative across the enterprise. Managing people is now beyond complex.

The good news is that our one day workshop equips your managers with the skills needed to create a harmonious and productive work environment among individuals with  competing beliefs, values and priorities. Participants  gain awareness as to what drives, motivates, and inspires individuals with different generational characteristics. Managers learn how the need to modify the leadership philosophy and behaviors to respond to the needs and expectations of the multi-generational workforce. Whether you are managing your boss or supervising subordinates, these top management strategies can lower stress, boost productivity and ultimately benefit your workplace.

Key Takeaways from this Course

  • Managers walk away with a game plan that helps your organization enhance performance and productivity of the multi-generational workforce.
  • Managers realize how to demonstrate a flexible management style that fits with the needs and aspirations of multi-generational workers.
  • Managers enhance their personal adaptability and awareness and improve their interactions and relationships with employees
  • Managers learn how to balance today’s workers needs to be part of a high performance team, while also feeling that they stand out.
  • Manager gain solutions to the challenges of retaining and motivating today’s younger workers when older workers are postponing retirement.
  • Managers learn how to create a productivity and harmonious work unit is spite of the conflicting work and personal values of the multi-generational workforce.

Our Game Plan Learning Method pulls it all together. We use a very unique learning design called “Game Planning”. Throughout the day, your managers work on a game plan to use on-the-job. It’s really cool and drives a commitment to act. We go deep into behavioral change and help your team identify what to stop, start, do more of, less of, and differently, to turn the multi-generational workforce into a competitive advantage for your organization.

Course Outline

Module 1 – The Business Case for How We Should Be Managing a Multi-Generational Workforce

In this module, we stake out the business case for moving to a “new mindset with new behaviors” for managing the multi-generational workforce. After a brief review of workforce trends and demographics, teams are formed an each one develops a business case on a specific opportunity on how leaders could harness the talents and skills of the multi-generational workforce.

Module 2 – Game Plan Development: Part 1 Introduction and Connection to Motivation, Engagement, and Retention

The foundation of the workshop involves each participant in developing a “management game plan”. In this segment, we introduce how this will be developed and present the three broad categories. The participants complete an assignment, “What Does a Compelling Work Environment Feel Like”, which is aligned with the key skills of open communication, trust building, flexibility and adaptability.

Module 3 – Game Plan: Part 2-Building a Culture of Engagement and Commitment

At this point in the workshop, we explode the myth of a “typical workforce” and at the same time, build on the idea that all employees want to be engaged and committed at work and oftentimes managers sabotage this through “one size fits all” thinking and action.  Using short case studies, management strategies are built around accommodating differences through communication, creating workplace choices, and moving from lip service to action on performance management and employee development.

Module 4 – Game Plan: Part 3- Head Butts or Collaboration?

Put people together with different values and work styles and incidents of conflict will arise. Tensions will increase, fingers will get pointed and colleagues will get thrown under the bus.  In this module we play a game called, Conflict or Collaboration. The group must reach a consensus decision in an environment of conflict with both accurate and misleading information.  Once concluded, the participants discuss how to transfer what was learned to real world situations.

Module 5 –Game Plan: Part 4: Every Night Your Assets Walk Out the Door

This module goes right to the heart of using specific management practices to create high levels of retention for each of the four generations.

Module 6 – Game Plan: Part 5- Sharing, Doing and Faking It

The participants complete their individual game plans and then work with a partner to share ideas for motivating, engaging and retaining employees. This builds peer learning and is followed by a group discussion in which common themes are discussed and we identify what managers would do to demonstrate high commitment and follow through versus what we’d see if managers decided to “fake it”. This exercise builds a sense of accountability and a bias for action in implementing game plans.

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Zeigler Learning LLC
15825 Northstone Dr.
Huntersville, NC 28078

Toll Free: 1-800-835-6839

Email: KZeigler@KZTraining.com