The Great Leadership Failure

People don’t quit their job, they quit their boss. People don’t quit their job, they quit their boss. Many leaders have been afraid up until this pandemic to allow team member to work from home, n

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The Great Leadership Failure

Eight Ways to Increase Your Work/Life Ba

Work-life balance is a concept that describes the ideal of splitting one’s time and energy between work and the outside work aspects of their life. Achieving work-life balance is a daily challen

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Eight Ways to Increase Your Work/Life Balance in 2020
19 Ways to be a Pro at Home

The Ten Most Underrated Skills Today

1. Few would disagree that self-awareness is unrelated to leadership success, but it rarely makes the top 10 list of key leadership competencies. Self-awareness is the starting point for authenticity

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The Ten Most Underrated Skills Today

Getting Things Done Using Influence

In today’s business environment it seems like having influence is becoming more and more important. Without influence it’s difficult to accomplish what you really need to get done. It coul

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Increasing Your Emotional Intelligence

So the key to emotional intelligence is to develop your awareness of your emotions, then understand them, then how to manage them. Once you master this then you can better recognize and understand oth

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Increasing Your Emotional Intelligence

Building Effective Emotional Intelligence

Working from home requires a higher level of emotional intelligence. Understanding self, others, and social interaction are more important than ever. Being aware of your emotions and understanding others (especially when there is no face-to-face interaction) can be extremely beneficial, not only to individuals but to teams, relationships, and trust. This program offers immediate skill improvement and higher emotional intelligence.

Ten Ways This Course is Different…

  1. This course focuses on application rather than theory. There are application-based activities in each module so participants get to apply what they learn before they go back to work.
  2. This course starts with awareness (first self, then others) while other courses focus on information.
  3. This course shows you how to positively direct your behavior to increase your influence with others.
  4. This course shows you how to understand others’ behavior and motives using questions, listening, and generational differences.
  5. This course shows you how to “slow down” so you are more in the moment which allows you to better manage your initial reaction to events.
  6. How to use this skill to motivate others
  7. How to improve your communication so you can gain a better understanding of what matters most to others and communicate your feelings or opinion in a positive way.
  8. Helps improve your relationships with others. By better understanding yourself and others so you can more effectively connect with others and ultimately form a bond. 
  9. This course is fun, engaging, and finishes with each participant developing an action plan for increasing his or her emotional intelligence.
  10. This course costs far less than the competition, is taught by someone with strong experience, and the results are immediate and lasting.

Course Overview

This course focuses on the development and application of emotional intelligence rather than theory. Participants practice the skills they learn which are the core of achieving personal awareness, connecting with others, managing stress, effectively dealing with others, becoming more flexible to change, and how to regulate personal emotions. Participants first gain a clear understanding of what emotional intelligence is, then how to improve their self-awareness, awareness of others, then how to build an action plan to improve their own emotional intelligence. This is a very application-based course that utilizes group activities so participants are already building this skill before they leave the class.

This course shows you how to tap into your emotions and use them to make your life better. Being in touch with your feelings allows you to manage stress levels and communicate effectively with other people, two skills that enhance your life both personally and professionally. Studies have shown that a high emotional quotient correlates with greater career success, stronger leadership potential, better health, greater relationship satisfaction, better social skills, and higher productivity.

How this course is different The emphasis of this course is to show participants how to build this skill using a step-by-step plan he or she develops, shares and gets feedback on before leaving class. The result is more immediate implementation and behavior modification, as well as lasting results.

Participants learn:

  • Why emotional intelligence is such an important skill in today’s workplace
  • How important self-awareness is
  • How to stay flexible (even in difficult situations)
  • How to relate better to others
  • How to improve both personal and social skills
  • How to improve self-control
  • How to improve personal motivation and motivate others

This is a team activity-based course where participants practice what they learn before they leave so they are prepared to utilize the skills they learn immediately, with success.

Building Emotional Intelligence Course Overview

Module One – Understanding Emotional Intelligence

 What is EQ and How Does It Impact Your Performance?

What’s in It for You to Improve Your Skills


Module Two – Understanding the Four Emotional Intelligence Skills

Identifying Each of the Four Skills In-Depth

Examples of Each Skill

Understanding When Improvement is Needed


Module Three – Developing Your Action Plan

Reviewing the Results of Your Initial Assessment

Understanding Change and Building New Behaviors

Reviewing the Twenty Competencies

Which are Your Strongest? Which are a Challenge?


Prioritizing the Skills You Need to Improve

Identifying Your First Skill (You’re Not Going to Improve Them All at One Time)

Choosing the Best Strategies That Fit Your Personality

Identifying How You’re Going to Develop or Practice Your Strategies

Being Honest About Your Improvements and Your Set-Backs


Module Four – Choosing Three Strategies to Improve Each Skill

  1. Self-Awareness
  2. Self-Management
  3. Social Awareness
  4. Relationship Management

Activity – Choose one of the four skills above. Then choose three strategies from the list you’re going to implement immediately, to improve that skill. Be prepared to share with your team and the rest of the class. You team will provide you feedback.

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Contact Us

Zeigler Learning LLC
15825 Northstone Dr.
Huntersville, NC 28078

Toll Free: 1-800-835-6839

Email: KZeigler@KZTraining.com