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Delegation that Motivates, Develops, and Empowers

Course Focus

Managers learn a delegation process in which employees consistently look to add value to their work.  Leaders learn that it needs to his or her goal from the beginning to make sure the person he or she delegates to, ultimately succeeds. The most sought after management skill today is the ability to train others. Yet, leaders continue to set their direct reports up for failure. This is a very application-based course where leaders bring a current task or project to the class and prepare a successful plan to delegate that task or project. Leaders learn how to:

  • Select the right person to delegate the task or project to
  • Make sure their expectations and the end result they want is clear so there are no misunderstandings
  • Manage the task or project delegated, not micro-manage
  • Track the task or project he or she has delegated since he or she is still ultimately responsible for the outcome.
  • Give the person the necessary authority to get the job done.
  • Set milestones along the way to make sure the task or project is delivered correctly and on-time.


  • Foster better delegation and empowerment practices in your organization
  • Provide a greater sense of achievement by empowering your subordinates through developing their skills
  • The four step approach to empowerment
  • Barriers to empowerment
  • Identify the characteristics of peak performing teams
  • Understand what environments produce peak performance
  • Assess your ability to delegate
  • Avoid the common mistakes of delegation
  • Understand the benefits of delegation
  • Delegate to encourage cooperation and trust
  • Delegate to create successful teams
  • Improve your coaching skills
  • Use your subordinates’ time more effectively
  • Increase the level of teamwork among your group
  • Identify types of tasks and responsibilities that should and shouldn’t be delegated
  • Prepare a successful delegation plan
  • The nine steps of effective delegation
  • Choose the right person for the job
  • Overcome resistance
  • Influence and motivate others
  • Practice effective delegation communication skills

Course Outline

Module One

Identify why delegation is such an important leadership skill, what’s in it for participants, what could go wrong, and why leaders don’t do it more.

Module Two

The Nine Step Process for Developing and Empowering:

  1. Identify the correct tasks to delegate that will empower and develop your direct reports.  (Also, what not to delegate and why.)
  2. How to select the correct person to delegate the task to.
  3. Define the project, desired result or outcome, and your expectations.
  4. Establish a specific start and end time.
  5. Agree on review time and don’t micro-manage.
  6. Make sure he/she has the proper training so he/she will succeed.
  7. Give the necessary authority to get the job done.
  8. Share the spotlight or give feedback that encourages.
  9. Remember, you’re still ultimately responsible.

Module Three

Using the criteria explained above, correctly select a task you’re currently doing yourself and develop a delegation plan using the nine steps above. Share your plan with your teammate then vice-versa. The person listening should be offering suggestions for improvement (if needed.)

Activity: Participants correctly identify a task they’re currently doing themselves (that will develop and empower a direct report) and develop a plan to delegate that task when they return to work.)

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Contact Us

Zeigler Learning LLC
15825 Northstone Dr.
Huntersville, NC 28078

Toll Free: 1-800-835-6839

Email: KZeigler@KZTraining.com